Cosmin Trică
Helpdesk & NOC Operator · CCNA-certified, full-stack builder
Summary
CCNA-certified and studying for CCNP, on the Helpdesk & NOC team at Prysmian. Alongside the day job I design and ship full-stack platforms, mobile and desktop tools, end to end. A decade across IT operations and QA underpins a calm, systems-minded way of building.
Experience
Helpdesk & NOC Operator · Prysmian
Jul 2023 - Present
Frontline support and network monitoring for Prysmian's global teams. I automate the repetitive work (one internal tool lifted a team KPI by 15 percent), run maintenance windows and AP or switch provisioning, and own the L1 and L2 runbooks.
Founder & CEO · TRK Web Design
2022 - Present
My own web and e-commerce studio. I take clients from the first call to launch: custom Shopify and WordPress builds with real payment integrations, handled end to end.
Video Game Tester · Ubisoft
2020 - 2022
QA on shipping game titles. I ran detailed test plans, filed precise and reproducible bug reports in Jira, and brought new testers up to speed on the methodology.
IT Team Leader · Exclusive Streaming
2016 - 2020
Ran IT support and led a small team of technicians. I reworked the support workflows to cut response times and kept the hardware fleet maintained and upgraded.
Selected projects
PadelGodA full padel platform: book a court, find a match, run tournaments, score live.Launched
Fish TrophyA full platform for Romanian anglers: records, maps, community and messaging.Live
NetDoctorDeterministic, offline-first network diagnostics for Cisco environments.Live
TinkITFrom your first prompt to your first real product.Live
Subtitles FixerA repair engine that actually understands Romanian subtitles.Live, v1.0.8
Device InfoAn internal Prysmian readiness tool, running on 30,000+ machines.Live
UniMapYour campus, clear and at hand: indoor navigation, live maps and announcements.In development
MotorcadeEvery car, same drive. A map-first companion for driving in a convoy.In development
Collatz LabA local-first research workspace for the Collatz conjecture.In development
Skills
Networking: Cisco IOS, Wireshark, VLANs, STP, OSPF, VPN, IPsec, NOC, Monitoring
Full-stack: Next.js, React, TypeScript, Tailwind, Node.js, Python, Supabase, PostgreSQL, Stripe
Mobile & desktop: Swift, SwiftUI, Kotlin, React Native, Expo, .NET, C#, WPF
Cloud & infra: Vercel, Netlify, Cloudflare, Vite, Git, GitHub Actions
AI workflows: Claude, ChatGPT, Cursor, Copilot, Prompt engineering
Operations: ServiceNow, Incident management, Runbooks, KB, PowerShell
Languages
Romanian Native
English Fluent
Italian Basic
Certifications
CCNA Cisco, 2023 - 2028
CCNP: ENCOR 1.3 Cisco, 2023
Ethical Hacker Cisco, 2024
CCNA: Enterprise Networking, Security & Automation Cisco, 2023
CCNA: Switching, Routing & Wireless Essentials Cisco, 2023
CCNA: Introduction to Networks Cisco, 2023
Rapid Incident Response v7 Cisco, 2024
Managing Cisco Network Operating Systems Cisco, 2023
Automate AI Solutions on Cisco Infrastructure Cisco, 2024
Introduction to Cybersecurity Cisco, 2023
Networking Basics Cisco, 2023
Education
B.S. Automation & Applied Informatics
Faculty of Automation, Computers & Electronics, 2021 to 2024
Faculty of Automation, Computers & Electronics, 2021 to 2024
Mathematics & Computer Science
Colegiul National Pedagogic Stefan Velovan, 2012 to 2014
Colegiul National Pedagogic Stefan Velovan, 2012 to 2014